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Services

Government

  
If your are seeking a subcontractor for your IT support contracts please see our corporate capabilities statement for more information about Your Way IT Solutions, LLC.

NAICS CODES: 541511, 541512, 541513, 811212
DUNS: 961735045
Contracts and Certifications

 

Core Competencies

 
IT Service Desk Management

 • IT Service Management (ITSM) Implementation
 • Service Desk Management
 • Service Desk staff experienced in multiple ITSM applications
 • ITIL process implementation and improvement
 • Documentation and  implementation of ISO 20000 and 27001 

 End-User Support

 • Desktop support staff experienced in end-user support
 • Staff experienced with multiple Operating Systems
 • Experienced with Inventory management
 • Experienced in PC Imaging
 • Experienced with virus/malware remediation
 • Experienced with AV and Video equipment
 • Experienced with Windows 7 migrations

 

 IT Infrastructure Management

 • Network/System Administrators and Engineers experienced in infrastructure support
 • Staff experienced supporting with multiple Operating Systems
 • Print/Scan Management
 • Asset/Inventory Management
 • Application Management
 • Server and Networking equipment support
 • Backup System Management