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Jeramy Darden

Sr. Service Desk Technician

Jeramy Darden has a decade of IT expertise, which includes Comp TIA (A+, Certification; NET+ Certification), Microsoft (Certified IT Professional; Office Professional), and Nortel/Avaya (MCS 5100 4.0 Administration Certification; CS 1000M Call Server Call Pilot Voicemail).

Jeramy interfaces directly with clients for all system expansions and support, ensuring Service Level Agreements (SLA) and customer satisfaction goals are met. Mr. Darden specializes in ensuring IT environments operate at maximum operational efficiency by analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.